Powerpoint issue

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This topic contains 6 replies, has 4 voices, and was last updated by  sabbathman@gmail.com 1 month, 3 weeks ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #10422

    Lorna
    Participant

    Hi,

    I have setup version 3.4.2 on my laptop thinking that PowerPoint 2010 would be displayed on FW, but it couldn’t. All the song lyrics for my church are in pptx file and I need assistance on how to display these pptx files on FW.

    I have read other discussions on this forum and have tried to adjust the PowerPoint resolution but I’m having the same issue. If anyone has the solution, Please share..

    Thanks,

    #10423

    petehughes
    Developer

    Hi Lorna,

    Thanks for getting in touch and sorry for your issues.

    Can you elaborate on what is happening please?

    Kind regards,

    Peter

    #10427

    Lorna
    Participant

    Thank you Peter for the reply.

    The other features including song, Bible,Video, Video Stream,etc. are working normally. I can Live Display these features except PowerPoint 2010 files. I can Preview the slides but once I click Live Display, nothing appears on the projector/2nd screen. It goes blank.

    Please assist.

    Thanks,
    Lorna

    #10442

    jdccr
    Participant

    I had tested with FreeWorship 3.4.1.161 and 3.4.2.167 and I was unable to show PowerPoint in output main.

    I get the following result:

    https://drive.google.com/open?id=1vNt5G2XtMNSJ7bm2-7wJEqSfZ47l9cKu

    #10443

    jdccr
    Participant

    My laptop has Windows 7 SP1 64 bits, Microsoft .NET Framework 4.5.1, Visual C++ Redistributable for Visual Studio 2015 and Office 2010 32 bits.

    #10455

    jdccr
    Participant

    This is my log:

    INFO 2018-10-01 22:48:39,281 [1]
    +++++++++++++++++++++++++++++++++++++
    FreeWorship Version: 3.4.2 x64
    Windows OS Version:7 Professional Service Pack 1 64-bit
    Sys Mem:8072MB

    DEBUG2018-10-01 22:48:39,311 [1]
    Starting new Icon generation thread ThumbGen5477

    INFO 2018-10-01 22:48:39,689 [1]
    Created Vista/Win7/Win8 spell checker

    INFO 2018-10-01 22:48:40,096 [1]
    Succesfully started PowerPoint 2010

    DEBUG2018-10-01 22:48:40,165 [1]
    Presentation window’s handle is 394696

    INFO 2018-10-01 22:48:40,747 [1]
    Loaded Chrome Embedded Framework

    INFO 2018-10-01 22:48:40,807 [1]
    Initialised Chrome Embedded Framework

    INFO 2018-10-01 22:48:41,113 [1]
    Failed to load the following font:Eras Bold ITC

    INFO 2018-10-01 22:48:41,114 [1]
    Failed to load the following font:Eras Demi ITC

    INFO 2018-10-01 22:48:41,114 [1]
    Failed to load the following font:Eras Light ITC

    INFO 2018-10-01 22:48:41,114 [1]
    Failed to load the following font:Eras Medium ITC

    INFO 2018-10-01 22:48:41,755 [1]
    Loaded 245 fonts successfully and failed to load the following fonts:

    INFO 2018-10-01 22:48:41,792 [1]
    No errors to report

    INFO 2018-10-01 22:48:42,086 [1]
    Songs Database loaded with 4 items

    INFO 2018-10-01 22:48:42,276 [1]
    Bibles Database loaded with 1 items

    INFO 2018-10-01 22:48:42,277 [1]
    Slides Database loaded with 0 items

    INFO 2018-10-01 22:48:47,870 [1]
    Checked for updates in 2862 ms

    INFO 2018-10-01 22:48:47,870 [1]
    Result was NewUpdate

    DEBUG2018-10-01 22:48:50,399 [1]
    Opening folder ” in file browser

    DEBUG2018-10-01 22:48:50,403 [1]
    Opening folder ” in file browser

    DEBUG2018-10-01 22:48:50,406 [1]
    Opening folder ‘…\Backgrounds’ in file browser

    INFO 2018-10-01 22:48:50,592 [1]
    Notification Added: It looks like you haven’t set up your screens correctly. Would you like FreeWorship to do it for you?

    DEBUG2018-10-01 22:48:54,025 [1]
    Changed selected service item
    Cleaned old item after 0ms
    New item is of type FreeWorship.ServiceList.PowerPointServiceItem
    Generated new VM after 5ms
    Set new VM after 5ms
    Set background settings after 5ms
    Finished changing item after 5ms

    DEBUG2018-10-01 22:48:54,064 [1]
    Opening folder ” in file browser

    DEBUG2018-10-01 22:48:54,064 [1]
    Opening folder ” in file browser

    DEBUG2018-10-01 22:48:54,064 [1]
    Opening folder ‘…\PPT’ in file browser

    DEBUG2018-10-01 22:48:55,055 [1]
    Changed selected service item
    Cleaned old item after 2ms
    New item is of type FreeWorship.ServiceList.PowerPointServiceItem
    Generated new VM after 9ms
    Set new VM after 9ms
    Set background settings after 9ms
    Finished changing item after 9ms

    DEBUG2018-10-01 22:48:55,065 [1]
    Opening folder ‘…\PPT’ in file browser

    DEBUG2018-10-01 22:48:55,066 [1]
    Opening folder ‘…\PPT’ in file browser

    DEBUG2018-10-01 22:48:55,066 [1]
    Opening folder ” in file browser

    INFO 2018-10-01 22:48:55,066 [5]
    Loading PPT C:\FreeWorship\PPT\Humanismo Secular.pptx

    DEBUG2018-10-01 22:48:55,071 [5]
    PPT working copy created at C:\Users\jonathan\AppData\Roaming\FreeWorship\Temp\FWWorkingCopy_Humanismo Secular_01d8cd8e-46c8-4002-a0ce-80bf6ae9165e.pptx

    DEBUG2018-10-01 22:48:55,146 [1]
    Opening folder ” in file browser

    DEBUG2018-10-01 22:48:55,146 [1]
    Opening folder ” in file browser

    DEBUG2018-10-01 22:48:55,146 [1]
    Opening folder ‘…\PPT’ in file browser

    DEBUG2018-10-01 22:48:55,760 [5]
    PowerPoint window found of class PPTFrameClass

    DEBUG2018-10-01 22:48:55,768 [1]
    PPT linked to layer FreeWorship.Libraries.PowerPoint.PPTHandle

    INFO 2018-10-01 22:48:56,008 [5]
    Loaded PPT C:\FreeWorship\PPT\Humanismo Secular.pptx

    INFO 2018-10-01 22:49:01,860 [5]
    Slide data loaded for 23 slides in C:\FreeWorship\PPT\Humanismo Secular.pptx

    WARN 2018-10-01 22:49:03,654 [1]
    Going to slide but PowerPoint not loaded

    WARN 2018-10-01 22:49:03,768 [1]
    Could not change layer display size

    DEBUG2018-10-01 22:49:03,769 [1]
    Ignored Error:System.NullReferenceException: Object reference not set to an instance of an object.
    at FreeWorship.ScreenController.PowerPointLayer.ChangeDisplaySize()

    WARN 2018-10-01 22:49:03,815 [1]
    Could not change layer display size

    DEBUG2018-10-01 22:49:03,815 [1]
    Ignored Error:System.NullReferenceException: Object reference not set to an instance of an object.
    at FreeWorship.ScreenController.PowerPointLayer.ChangeDisplaySize()

    WARN 2018-10-01 22:49:06,660 [1]
    Going to slide but PowerPoint not loaded

    #10512

    I had a similar issue that resolves if the ppt file is placed only in the root database folder.
    Try moving the file:
    “INFO 2018-10-01 22:48:56,008 [5]
    Loaded PPT C:\FreeWorship\PPT\Humanismo Secular.pptx”

    to what I assume is your default database directory “C:\FreeWorship\” and try deleting and reloading the ppt file into your service list.

    good luck!

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